Social media marketing can be tricky for brands. You have to come to terms with the purpose of social media and then use that knowledge to bring people over to your website where you can convert their interest into revenue. It’s important to keep in mind that social media is exactly what it says it is: social, and the people who engage on social media do so in order to be social. It’s all about relationship and community, sharing and entertainment, engagement and connecting. Your company can develop a strategy that will find and engage your target audience, and through a well-implemented social media plan, create a fan base that will follow on through to your website. It’s a simple path from social media platforms to your company blog and online content to your website.
The steps that will get you on the path from point A to B to C can be summed up in five social media marketing strategies that you can implement to reach your goal of brand awareness and conversion.
1. Find the sites where your target audience hangs out.
Search for the people who show an interest in the types of products and services your brand offers. You can track this on social media platforms, blogs and forums. Find influencers and thought leaders in your industry and you will find potential followers through them.
2. Start making connections.
Once you have discovered where your target audience hangs out, start engaging and sharing with them on these sites. As you comment and interact, and share links sparingly, you will develop relationships. You can use twitter and other sites to invite these people to your company blog or the location where you publish content.
3. Use your blog and online content to spark interest.
As you make connections and invite people to your site, you will want to be sure they have an interesting and engaging place to come to. Make sure your content is informative, clear, engaging, entertaining, and interesting. Put social media follow buttons on your content for connecting and sharing.
4. Engage and develop relationships.
As users start to comment on your content, participate and interact, you must be sure to respond and continue interacting with them. You want them to continue the conversation you started outside your own site and develop a thriving community, which recognizes and values your brand.
5. Position your brand as the answer.
As you develop a committed following, use your content to strengthen brand awareness and loyalty. From your community site you can provide the incentive to drive them to your website. When they see your brand as the answer to what they need, they will go to your site to find it.
Converting social media users into followers, fans, brand evangelists and customers is a steady and consistent process of building relationships with them. Showing interest in them, providing information and services they want, communicating and interacting with them, all lead down the path to your company website where you will see the results of your social media strategy.
Customer puzzle path